Hello Everyone!
Recently SCEP certificate authentication was released for Intune with Android Enterprise devices. This means both COPE and Kiosk devices or whatever they are calling them these days.
I just finished setting this up for a customer and let me tell you there were some challenges. I don't have any screenshots of the issues but I just want to run down a list of gotchas that we ran into to help you do the same. Once we had all other platforms working (iOS, Android Legacy, Android Work Profile) we thought Android Fully Managed would be a simple reconfig. It was not.
1.) Deploy the sub cert out with the root, this should always be done in my opinion.
2.) Make sure the devices have a Compliance Policy assigned. Our kiosk devices originally were marked as non compliant because we did not have one assigned as they were already so locked down (this is just the way the customer had their environment configured). We were seeing the SCEP, Root, and Sub certs stuck as 'Pending'. This went on for a day or so until we got Microsoft Support on the line who suggested the Compliance policy as a general fix. He eluded that this is something he does as a baseline because of, well, just Intune being Intune.
3.) I have done iOS kiosk devices in the past that are without user affinity and I have used the DNS attribute in the same name historically. You can not do that with Android from what I have found. The WiFi settings on the device itself will not recognize a certificate unless it has the UPN in the SAN name. It will never even attempt a connection if you give it a DNS SAN cert.
4.) This could be just coincidence but we supplied an external identity in our WiFi profile as well. We just used a generic name of Android Kiosk and once it actually authenticated the identity changed to {{serialnumber}}@domain.com like it was supposed to
5.) We had some issues with time outs attempting to fetch the SCEP certs and WiFi policies. We were able to solve this by syncing from both the Intune app and the built in Android Device Policy app. My running theory on this (and im sure I am going to butcher it) is that the Intune certificate connector doesn't look at any Google API syncs from the Device Policy app. So when you sync from there you receive the SCEP profile, you hit IIS, hit the connector, and then it just sits waiting for the Intune sync to validate and eventually times out. Moral of the story is to sync from both the Intune App and the Device Policy App.
This is all also assuming you have a healthy SCEP and PKI infra underneath everything which can be a task itself!
These are all just some thoughts from someone who has spent far too long poking at SCEP.
Send help in the form of miniature paints and Chipotle.
Best of luck!
Wednesday, December 18, 2019
Monday, October 21, 2019
AAD Connect and Pass Through Auth Possible Gotcha
Hello again everyone!
Been awhile!
I want to make a quick post about an issue I ran into out in the field in regards to AAD Connect, Pass-Thru Auth, and log on restrictions in local AD.
**Spoiler Alert** Read your documentation thoroughly and you can avoid stupid mistakes like this one!
Lets start off with a brief explanation on what Pass-Thru Auth is. This method of auth/ssso is similar to ADFS. When you attempt to auth against O365/Azure AD it will send the request back on premise to an agent that is installed on a member server.
There are certain requirements that this member server needs that we wont go into in this post, such as line of sight to a DC, multiple agents for HA, etc, etc.
Now onto what the issue was.
At a client we recently had a group of users, well maybe 'users' is not the correct word for it, nor is 'service accounts'. It was a handful of user objects in AD that the security team used to log into a very specific set of workflows on premise and into a couple services in the cloud.
They just stopped authenticating one day.
When trying to auth against a cloud service they would receive this error 'Service is currently unavailable, please contact support for further help'
When we looked at the sign in logs inside of Azure AD this is what we saw.
We tinkered with the idea that AAD Connect was not syncing the password so we took a look at the health monitor. Everything looked good but thats when I saw they were using Pass-Thru Auth.
We dug a little deeper and found out that this user account had a log on restriction on it in local AD that was just implemented.
(this photo from my lab, hence not sanitized. I dont care if you try to compromise Zangief, the red cyclone will pile drive you)
Well there is our culprit. When using Pass-Thru Auth and you are doing log on locally restrictions you need to add whatever server the agent is on into the log on restrictions
Once the agent servers are added you should no longer be barred from accessing any other services. If you need to lock down your cloud services for these accounts that is where Conditional Access come into play.
Moral of the story? Check your documentation when you make a change. This is laid out in the Pass-Thru Auth doc, although it is tucked away under the 'troubleshooting' doc and not the main concept or implementation document.
Hope this helps someone else out before they waste a few hours trying to figure out what the issue is.
Until next time everyone!
Been awhile!
I want to make a quick post about an issue I ran into out in the field in regards to AAD Connect, Pass-Thru Auth, and log on restrictions in local AD.
**Spoiler Alert** Read your documentation thoroughly and you can avoid stupid mistakes like this one!
Lets start off with a brief explanation on what Pass-Thru Auth is. This method of auth/ssso is similar to ADFS. When you attempt to auth against O365/Azure AD it will send the request back on premise to an agent that is installed on a member server.
There are certain requirements that this member server needs that we wont go into in this post, such as line of sight to a DC, multiple agents for HA, etc, etc.
Now onto what the issue was.
At a client we recently had a group of users, well maybe 'users' is not the correct word for it, nor is 'service accounts'. It was a handful of user objects in AD that the security team used to log into a very specific set of workflows on premise and into a couple services in the cloud.
They just stopped authenticating one day.
When trying to auth against a cloud service they would receive this error 'Service is currently unavailable, please contact support for further help'
When we looked at the sign in logs inside of Azure AD this is what we saw.
We tinkered with the idea that AAD Connect was not syncing the password so we took a look at the health monitor. Everything looked good but thats when I saw they were using Pass-Thru Auth.
We dug a little deeper and found out that this user account had a log on restriction on it in local AD that was just implemented.
(this photo from my lab, hence not sanitized. I dont care if you try to compromise Zangief, the red cyclone will pile drive you)
Well there is our culprit. When using Pass-Thru Auth and you are doing log on locally restrictions you need to add whatever server the agent is on into the log on restrictions
Once the agent servers are added you should no longer be barred from accessing any other services. If you need to lock down your cloud services for these accounts that is where Conditional Access come into play.
Moral of the story? Check your documentation when you make a change. This is laid out in the Pass-Thru Auth doc, although it is tucked away under the 'troubleshooting' doc and not the main concept or implementation document.
Hope this helps someone else out before they waste a few hours trying to figure out what the issue is.
Until next time everyone!
Tuesday, August 13, 2019
Intune GPO Enrollment With MFA Quick Tip
When enrolling a device that is already Hybrid Joined you may run into an issue when the account that is first logging into the machine has MFA enabled on it.
Depending on how you rolled out MFA, if you did the entire identity option in the classic portal or if you are using CA and you choose all cloud apps as your MFA target you may run into an issue that will require users to complete an MFA challenge to enroll the device into Intune. That prompt usually takes the form of a notification that reads something like 'your account needs attention', 'there is an issue with your account', or 'login to fix your account', etc...
Once you select this prompt a traditional modern auth window should pop up and ask for an MFA prompt. Once you complete this the device should then enroll after some time has elapsed.
To remediate this either complete the prompt, move your MFA to Conditional Access, or exclude Intune Enrollment options from your MFA policy (which sometimes does not work as 'All Cloud Apps' protects some backend services that you can not exclude when included in a CA policy)
Hope this helps some of you out.
Depending on how you rolled out MFA, if you did the entire identity option in the classic portal or if you are using CA and you choose all cloud apps as your MFA target you may run into an issue that will require users to complete an MFA challenge to enroll the device into Intune. That prompt usually takes the form of a notification that reads something like 'your account needs attention', 'there is an issue with your account', or 'login to fix your account', etc...
Hope this helps some of you out.
Tuesday, June 18, 2019
Intune GPO Enrollment General Info
Just a quick note on how to enroll an existing domain joined device.
If you have not yet, a prerequisite for the GPO enrollment is Azure AD Hybrid Join. You can find directions on how to accomplish this here
https://docs.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-managed-domains
You can also find some more background information on it here
https://www.amobileattempt.com/2018/07/hybrid-join-azure-ad-and.html
Once you have that completed and are running the correct version of windows, I recommend at least 1803, and have your GPO store updated as such you can create the new GPO and deploy it to your Hybrid Joined Devices. Information on that process can be found here.
https://docs.microsoft.com/en-us/windows/client-management/mdm/enroll-a-windows-10-device-automatically-using-group-policy
What this article from Microsoft doesn't tell you is where you can find the event logs for this process or what the error codes you might find are. The location in the event viewer is
Applications and Services Logs/Microsoft/Windows/DeviceManagement-Enterprise-Diagnostics-Provider/Admin
MS does offer additional tshooting help in some tucked away corners of their platform that I want to gather here. Use the below links as a starting point. Good luck!
https://support.microsoft.com/en-us/help/4494359/troubleshoot-intune-windows-10-group-policy-based-auto-enrollment
If you have not yet, a prerequisite for the GPO enrollment is Azure AD Hybrid Join. You can find directions on how to accomplish this here
https://docs.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-managed-domains
You can also find some more background information on it here
https://www.amobileattempt.com/2018/07/hybrid-join-azure-ad-and.html
Once you have that completed and are running the correct version of windows, I recommend at least 1803, and have your GPO store updated as such you can create the new GPO and deploy it to your Hybrid Joined Devices. Information on that process can be found here.
https://docs.microsoft.com/en-us/windows/client-management/mdm/enroll-a-windows-10-device-automatically-using-group-policy
What this article from Microsoft doesn't tell you is where you can find the event logs for this process or what the error codes you might find are. The location in the event viewer is
Applications and Services Logs/Microsoft/Windows/DeviceManagement-Enterprise-Diagnostics-Provider/Admin
MS does offer additional tshooting help in some tucked away corners of their platform that I want to gather here. Use the below links as a starting point. Good luck!
https://support.microsoft.com/en-us/help/4494359/troubleshoot-intune-windows-10-group-policy-based-auto-enrollment
Tuesday, April 2, 2019
Intune App Protection Policies and iOS Exemptions
Disclaimer: While the below information should be true, it can still be hit or miss getting this to work!
Hello Everyone!
No amount of searching has been very helpful for me personally when trying to find iOS application identifier URLs.
A URL identifier is a unique name that each iOS application must have. Using this name an existing application on an iOS device can call upon that app to perform actions, such as open a file.
To my knowledge there is no list out there for such identifiers. What I would like to do is start that list here in this post A Mobile Attempt: List Of Possible iOS Identifiers
My only methods to finding out this URL identifier are to either ask the developer or to take a guess and test it inside of safari. If you open safari and type the following into the address bar
guessedappname://
You should get a result of either app not found, or something that asks if you would like to allow an app to open the webpage. For an example using Salesforce (salesforce1://) see screen shots below.
BAD GUESS
CORRECT GUESS
Without further ado here is the very short list of ones I have used in the past. If you know any additional ones leave a comment below and lets get them added to the list.
Hello Everyone!
No amount of searching has been very helpful for me personally when trying to find iOS application identifier URLs.
A URL identifier is a unique name that each iOS application must have. Using this name an existing application on an iOS device can call upon that app to perform actions, such as open a file.
To my knowledge there is no list out there for such identifiers. What I would like to do is start that list here in this post A Mobile Attempt: List Of Possible iOS Identifiers
Edit: 5/2021 If something is not on that list you can try the simple method below of follow the more in depth method here https://c7solutions.com/2021/04/intune-mam-exemptions-discovering-url-protocols
My only methods to finding out this URL identifier are to either ask the developer or to take a guess and test it inside of safari. If you open safari and type the following into the address bar
guessedappname://
You should get a result of either app not found, or something that asks if you would like to allow an app to open the webpage. For an example using Salesforce (salesforce1://) see screen shots below.
BAD GUESS
CORRECT GUESS
Without further ado here is the very short list of ones I have used in the past. If you know any additional ones leave a comment below and lets get them added to the list.
- Salesforce - salesforce1
- Go To Meeting - gotomeeting
- AutoCAD DWG Viewer and Editor - autocad
- Webex - wbx
- Zoom Cloud Meetings - zoomus
- Slack - slack
- Apple Maps - maps
- Google Maps - googlemaps
- Docusign - Docusignit
The items on this list were generated by myself and the community. I have not verified the accuracy of most of them. I am asking for the communities help in either adding to the list or for a more foolproof way of finding out the applications URL identifier.
Thanks everyone!
Tuesday, March 12, 2019
The Intune Exchange Connector Workflow and Gotchas
Hello readers!
In this post I want to talk about some of the Intune on-premise Exchange Connector gotchas and how the communication flow works.
What is the Exchange Connector?
The Intune Exchange Connector is a piece of software that you download from the Intune portal and install on your Exchange server. Specifically the CAS role if you still have seperated roles. Installation instructions can be found here.
https://docs.microsoft.com/en-us/intune/exchange-service-connector-configure
Please note that the section on the 'Service to Service' connector should be ignored. That feature is being deprecated and was honestly never needed in the first place.
I dont want to go over installation, the Microsoft document does a decent job of that and its fairly self explanatory. I do want to touch on the communication flow. It looks something like this,
For iOS, and Knox devices there are 2 routes. Either you install the company portal first, or you try to add an EAS account first. We will go over the adding an EAS account scenario.
1. End user adds thier EAS account to their mobile device
2. After some time the Intune connector will sync the EAS record up to Intune
3. If the EAS record gets synced up and there is no corresponding MDM record the Intune Connector will set the device from allowed to blocked
4. The end user will recieve an email asking them to enroll into Intune
5. The end user enrolls the device into Intune and creates an MDM record
6. The EAS record and MDM record merge to become a EAS/MDM record in the Intune console
7. The connector will do another sync and check that the record is merged. If so it will remove the device from blocked back to allow
Where this process gets tricky though is for non-Samsung Androids. For some reason, and this may change with Android Enterprise, when a regular Android device enrolls into Intune it does not report its Active-Sync ID. They way we get around this is by using the link in the email notification we receive on the device that says we've been blocked. This link contains our EAS ID and will communicate that to the Intune Service. Without this link our EAS record will never merge with the MDM record when enrolled.
This also makes it tricky to use any type of non native email client as these clients create their own EAS record but can never create an MDM record to match to. The MDM record is always owned by the device not by the email clients on it, if that makes sense. Long story short you have to use the native mail clients when doing this or you have to create an exception for certain platforms.
I will say it again, non-Samsung Android devices have to enroll via the email notification!!! Just going to the app store and getting the company portal app will not work. Enrolling using the app before you receive the email notification will not work.
Here is where the gotchas come in to play. There are two main ones that I want to cover.
When setting up the connector it asks you to enter a notification account. You need to enable that and MAKE SURE THAT ACCOUNT HAS A MAILBOX!
Without a mailbox the end user will never receive the email asking them to enroll with the link that contains their EAS ID.
Second gotcha is that this service relies heavily on the Autodiscover service. Very heavily. If your Autodiscover is not healthy then this process will fail. One specific example of this when working through this in my lab was that I did not have an internal DNS record for Autodiscover.rollerlabs.com. This is because internal Outlook clients do not use the DNS record to find AutoD, they use the internal URI that is set within Exchange. I never had a need for an actual internal DNS record before.
The connector was reliant upon that to find the Exchange server, even though you specify in the connector what your server name is, it will still look at AutoD.
Once I added the internal AutoD record I was able to receive the enroll now email.
This is just an image pulled out of a search but it lets you see the format of the expected email. Please note that the activate/enroll email with link that contains your EAS ID is not the same as the email generated by the exchange server that tells you your device has been blocked. The activate link will come from the Notification account.
Hope this is helpful to someone out there. Is anyone still using Exchange on premise anymore? Hello? Bueller?
In this post I want to talk about some of the Intune on-premise Exchange Connector gotchas and how the communication flow works.
What is the Exchange Connector?
The Intune Exchange Connector is a piece of software that you download from the Intune portal and install on your Exchange server. Specifically the CAS role if you still have seperated roles. Installation instructions can be found here.
https://docs.microsoft.com/en-us/intune/exchange-service-connector-configure
Please note that the section on the 'Service to Service' connector should be ignored. That feature is being deprecated and was honestly never needed in the first place.
I dont want to go over installation, the Microsoft document does a decent job of that and its fairly self explanatory. I do want to touch on the communication flow. It looks something like this,
For iOS, and Knox devices there are 2 routes. Either you install the company portal first, or you try to add an EAS account first. We will go over the adding an EAS account scenario.
1. End user adds thier EAS account to their mobile device
2. After some time the Intune connector will sync the EAS record up to Intune
3. If the EAS record gets synced up and there is no corresponding MDM record the Intune Connector will set the device from allowed to blocked
4. The end user will recieve an email asking them to enroll into Intune
5. The end user enrolls the device into Intune and creates an MDM record
6. The EAS record and MDM record merge to become a EAS/MDM record in the Intune console
7. The connector will do another sync and check that the record is merged. If so it will remove the device from blocked back to allow
Where this process gets tricky though is for non-Samsung Androids. For some reason, and this may change with Android Enterprise, when a regular Android device enrolls into Intune it does not report its Active-Sync ID. They way we get around this is by using the link in the email notification we receive on the device that says we've been blocked. This link contains our EAS ID and will communicate that to the Intune Service. Without this link our EAS record will never merge with the MDM record when enrolled.
This also makes it tricky to use any type of non native email client as these clients create their own EAS record but can never create an MDM record to match to. The MDM record is always owned by the device not by the email clients on it, if that makes sense. Long story short you have to use the native mail clients when doing this or you have to create an exception for certain platforms.
I will say it again, non-Samsung Android devices have to enroll via the email notification!!! Just going to the app store and getting the company portal app will not work. Enrolling using the app before you receive the email notification will not work.
Here is where the gotchas come in to play. There are two main ones that I want to cover.
When setting up the connector it asks you to enter a notification account. You need to enable that and MAKE SURE THAT ACCOUNT HAS A MAILBOX!
Without a mailbox the end user will never receive the email asking them to enroll with the link that contains their EAS ID.
Second gotcha is that this service relies heavily on the Autodiscover service. Very heavily. If your Autodiscover is not healthy then this process will fail. One specific example of this when working through this in my lab was that I did not have an internal DNS record for Autodiscover.rollerlabs.com. This is because internal Outlook clients do not use the DNS record to find AutoD, they use the internal URI that is set within Exchange. I never had a need for an actual internal DNS record before.
The connector was reliant upon that to find the Exchange server, even though you specify in the connector what your server name is, it will still look at AutoD.
Once I added the internal AutoD record I was able to receive the enroll now email.
This is just an image pulled out of a search but it lets you see the format of the expected email. Please note that the activate/enroll email with link that contains your EAS ID is not the same as the email generated by the exchange server that tells you your device has been blocked. The activate link will come from the Notification account.
Hope this is helpful to someone out there. Is anyone still using Exchange on premise anymore? Hello? Bueller?
Thursday, February 28, 2019
SSPR Note From The Field
Hello Everyone!
Today I want to talk about a little issue I found when deploying SSPR at a customer. We enabled write back in AAD Connect, used a test group to start with in Azure AD, set all of our options up, created a new test user on prem and synced it up into the group.
Everything appeared to be working.
When we rolled it out to the general population (without forcing enrollment so most of production never even knew something was wrong when it broke) we started seeing some weird behavior on our existing users. When they would go to reset thier password we would get this error in the portal
Except everything did meet the policy. We then traced it back using a few various logs. One place where nothing showed up was in the Synchronization Service app on the AAD Connect server. Where we did see something was in the Azure AD Audit Logs
And the Event Viewer on the AAD Connect server as well
Come to find out most existing accounts had the restriction of 'User cannot change password' set in their account options in Active Directory from some past project that the current admin was not aware of.
If your running into a similar situation maybe take a look there. This can be fixed either manually, with PowerShell, or as luck would have it this is one of the options you can set when you select multiple user objects in ADUC.
Good luck!
Today I want to talk about a little issue I found when deploying SSPR at a customer. We enabled write back in AAD Connect, used a test group to start with in Azure AD, set all of our options up, created a new test user on prem and synced it up into the group.
Everything appeared to be working.
When we rolled it out to the general population (without forcing enrollment so most of production never even knew something was wrong when it broke) we started seeing some weird behavior on our existing users. When they would go to reset thier password we would get this error in the portal
And the Event Viewer on the AAD Connect server as well
Come to find out most existing accounts had the restriction of 'User cannot change password' set in their account options in Active Directory from some past project that the current admin was not aware of.
If your running into a similar situation maybe take a look there. This can be fixed either manually, with PowerShell, or as luck would have it this is one of the options you can set when you select multiple user objects in ADUC.
Good luck!
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